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Category Archives: General
Voicent Command Line for Dummies
I was wondering how to use Voicent’s command line interface. I am new to this and dont know much about DOS. To use Voicent from the command line: First open the command prompt. To do this, type: cmd.exe into the … Continue reading
Posted in General
Agent Dialer fields are scrambled during command line importing.
When I use the -import flag to import my csv, the fields become scrambled and inconsistant. In the event that more than the three standard fields are needed to display your .csv file, you will need to create a blank .aoc file, … Continue reading
Posted in Agent Dialer, General
Tagged columns, command line, fields, import
Skype Connect says I have money in my account, but my calls are failing?
Skype can be confusing to navigate. It is possible to have money in your Skype Connect account but not have it allocated to allow for outgoing dialing. You should sign in through Skype Manager (not regular skype account login). It is under … Continue reading
Posted in General
Tagged Error: VOIP Service Error, Skype, Skype Connect, Skype Error