Category Archives: General

General news and information

Calculate minutes needed for auto dialer campaign

We are looking at a campaign that leaves messages and offers customers a chance to respond.  If we would place calls on perhaps 3000 per day with a 35 second message, and have an average of 10 responses, what would … Continue reading

Posted in Auto Dialer, General |

Notification calls for delinquent utility accounts

Managing delinquent accounts is normally a huge headache for public utility companies. Not only there are legal requirements for disconnecting services and collecting bills, many man hours are spent to notify customers with past due bills. This includes sending emails, … Continue reading

Posted in Auto Dialer, General |

Polling margin of error

I have been recently looking at political polling software like yours and couldn’t find on your website the margin of error of your phone surveys and was wondering if you have any data on that? Margin of error is mainly … Continue reading

Posted in General |