Category Archives: General

General news and information

Call escalation for security alert

I would like to know if your system can support the following scenario, We have several customers that would like to be notified if we identify an attack on their network, Each customer has his own escalation path (few escalation … Continue reading

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Stop Sipvicious Attack

SIPVicious is a program that has been used in increasing reconnaissance attacks against IP and VoIP phones and PBX systems. It was originally used as an auditing tool for scanning phone systems by performing INVITE scans silently. But attackers use … Continue reading

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Release 10.5.1: Automatic lead capture followed by an immediate phone call

There are two types of campaigns in Voicent platform. One is a regular campaign where the campaign list is fixed, such as an imported call list. The other is a dynamic campaign where the list is not set when the … Continue reading

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