Category Archives: Auto Dialer

BroadcastByPhone Information

Convert mp3 to telephony wav format

The global phone network standardizes on the telephony format (PCM 8 Khz 16 bit, mono). Thus all audio files must be converted to the telephony format in order to be played over the phone. If you have control over the … Continue reading

Posted in Auto Dialer, FAQ |

Remove phone number (DNC)

We are an existing customer of the VOICENT system. I had a question about the Auto Dialer Broadcasting system. We currently use these campaigns to send our pre-recorded messages to our listings. Question – Does the Voicent Auto Dialer remove … Continue reading

Posted in Agent Dialer, Auto Dialer, FAQ |

Set up caller ID from API

I have multiple “caller id” numbers set up and authorized for use in my callcentric account.  Is there a way to have the Voicent gateway request use of these different numbers as the outbound caller ID on various outgoing calls … Continue reading

Posted in Auto Dialer, Developer |