Category Archives: FAQ

Frequently Asked Questions

Convert mp3 to telephony wav format

The global phone network standardizes on the telephony format (PCM 8 Khz 16 bit, mono). Thus all audio files must be converted to the telephony format in order to be played over the phone. If you have control over the … Continue reading

Posted in Auto Dialer, FAQ |

Remove phone number (DNC)

We are an existing customer of the VOICENT system. I had a question about the Auto Dialer Broadcasting system. We currently use these campaigns to send our pre-recorded messages to our listings. Question – Does the Voicent Auto Dialer remove … Continue reading

Posted in Agent Dialer, Auto Dialer, FAQ |

Features Wanted for a simple, message broadcasting system

Here are questions from a typical voice broadcasting user. Can define multiple call groups? Yes Can call in via phone, record a message, select a single group and start the broadcast? Yes Can stop broadcast at any time? Yes Can … Continue reading

Posted in Auto Dialer, FAQ |