Monthly Archives: July 2013

Record message by phone for auto dialing

The upcoming release 9 contains a change for how record by phone is executed. Previously, a user must call in to record a message. In the old days, this method is works fine since any analog phone line will have … Continue reading

Posted in Auto Dialer, General |

Running Voicent through Command line

I have a problem running Agent Dialer through a command line, even though I can run Auto Dialer fine through a command line. I am pretty sure that I followed instruction provided through the site: http://voicent.com/predictive-dialer/predictive_dialer_command_line.php. The following is the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Support, Technical Terms | Tagged , , , , , , , , , , , , , , , , , , , , , ,

Speed up Auto Dialer

Auto Dialer and Agent Dialer works slow for me. Is there any way to lessen the burden to my server? One thing that people might not know about Voicent’s broadcast/dialing process is that like Microsoft Office, it automatically saves the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, FAQ, General, Product Usage, Support, Technical Terms, VOIP | Tagged , , , , , , , , , , , , , , ,