Monthly Archives: January 2013

Alternate Phone Numbers

Hello Voicent, does your software have the ability to specify multiple phone numbers for someone, and if the first number is not answered call the second number on file for them? Yes! One of our new features is the Alternate … Continue reading

Posted in Agent Dialer, Auto Dialer, General |

SPA3102 VOIP Service Error: 503 Service Unavailable

VOIP Service Error: 503 Service Unavailable for the SPA3102 can be a result of not allowing enough hang up time. To solve this problem from occuring you will need to modify a setting inside Voicent Gateway. Open “Voicent Gateway” and … Continue reading

Posted in General |