Monthly Archives: November 2013

Setting up RingCentral with Voicent Software

This article will guide you on how to configure your RingCentral account to work with Voicent Software. Getting the required information from RingCentral We first need to log in to your RingCentral account and get the information you need for … Continue reading

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Hosted Simplicity Coming Soon

One of the difficult tasks involved with owning your own dialer is that you will have to maintain a Windows based computer to operate the service. This opens up an oppurtunity to offer a new approach to Voicent Sofware, and … Continue reading

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Connecting an Agent to the Predictive Dialer

hi, i just purchased your software and want to know how to connect my agent(s) to the dialer software so that my agents get connected with the customer after the call is transferred. The steps required to connect the “Agent … Continue reading

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