Category Archives: Skype

Skype setup and usage

Interactive Voice Response system IVR Studio

Need the solution to build through the GUI voice services of the different complexity with the following features support: – intuitively understandable graphical user interface – sip-inbound, rfs-2833 DTMF support – caller`s voice prompts record at any stage of the … Continue reading

Posted in General, IVR Studio, Skype, Text-to-Speech, VOIP | Tagged , , ,

Setup Voicent Software with Fonality VOIP service

I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, FAQ, Gateway, General, Installation, IVR Studio, Product Usage, Skype, Support, Technical Terms, VOIP | Tagged , , , , , , , , , , , , , ,

New Feature: Status Update

Hi, I just installed the new version of Voicent software, and I noticed that there is a new button right before starting a Broadcast, auto dialing, agent dialing, semi automatic, predictive dialing, etc. called “Status Update”. What does this do? … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Skype, Support, VOIP | Tagged , , , , , , , , , , , , , , ,