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  • Archive for the 'Skype' Category

    Auto dialer call transfer question

    Thursday, September 3rd, 2009

    when using skype and the dialler is dialling out and a call is picked up, does it come through skype or does the phone ring on the number that we have transferred (ie if we wanted to trasnfer it to a fixed landline?
    If you are using BroadcastByPhone (autodialer), then the phone will ring on the […]

    Use SkypeLauncher with Voicent

    Thursday, August 6th, 2009

    We have the Voicent Gateway, and we’re trying to use Skype to make our calls.
    We setup the Gateway with all the default options to start when Windows Starts and to manage Skype, and we added out Skype Accounts (19) to the Gateway for it to manage. This mostly worked fine - when the computer rebooted […]

    Check appointment reminder call status

    Thursday, August 6th, 2009

    We have successfully deployed your Auto-Reminder system and, initially, we are pleased with its performance. We can see in Skype that the calls are being made, by when we look at the “Call Report” (under view) – there is nothing displayed. How do we get this feature working properly?
    What do you see when […]

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