Category Archives: Voice Modem

Voice Modem Information

Appointment reminder with confirmation and auto attendant

I own a dental clinic in Brazil. I have some telephone contact needs: (1) receive inbound calls from my patients, mainly for scheduling; (2) place outbound calls to my patients, mainly to remind them of upcoming appointments or to reschedule … Continue reading

Posted in Auto Dialer, General, IVR Studio, Text-to-Speech, Voice Modem | Tagged , ,

Call Center Automation Software to keep the sales up, marketing sizzling and customer satisfied

THE ADVANTAGE OF USING VOICENT TECHNOLOGY – BUILD CALL CENTERS FASTER, CHEAPER, BETTER The Call Center has undergone radical change over the past decade. Its century-old relic technology has been revolutionized. At the same time, the perceived business value of … Continue reading

Posted in Agent Dialer, Appointment Reminder, Developer, Gateway, General, Installation, Product Usage, Voice Modem | Tagged , , , , , , , , , ,

How do I setup my Cisco SPA8800?

I’ve purchased a Cisco Linksys SPA8800 modem, with four inbound and four outbound ports, how do I set it up to make phone calls with Voicent software? To set up a Cisco Linksys SPA8800 modem, follow these steps. Pre-Setup Test … Continue reading

Posted in FAQ, Gateway, General, Installation, Product Usage, Support, Voice Modem, VOIP |