Category Archives: Product Usage

Voicent Product Usage Tips

Do I need Phone Equipment?

Posted on February 23, 2012

I am looking to purchase your software to dial for customers in North America and Canada. I am trying to figure out the sequence and phone equipment. I want to Start with one agent and need inbound and outbound numbers … Continue reading →

Posted in Agent Dialer, Auto Dialer, Product Usage |

Call center setup question

Posted on February 18, 2012

Hi I am interested in the Dial By Phone product. We set-up a call center with 4 stations that are hunt group ready. We are using a VOIP company called GLOBALINX. 1. How many calls can be made per line? … Continue reading →

Posted in Product Usage |

How many lines to purchase?

Posted on September 13, 2011

If I purchase the AutoDialer for $299 and I already have multiple lines on my VOIP (Skype business) so that multiple calls can be made simultaneously will I need to buy multiple lines on Voicent Gateway as well? Or do … Continue reading →

Posted in Product Usage |