Category Archives: Product Usage

Voicent Product Usage Tips

Personalize Auto Dialer Messages

we are looking at a sample message similiar to: Hello [contact name] please respond by [todays date + 30] Is that possible? To include a contact name in your message template is easy. Here are the steps: 1. Select Setup, … Continue reading

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Fully automated political polling solution

Election polling has many challenges in recent years. One of the trend is the decline of people willing to answer surveys. This makes it necessary to call more people to get a reliable result. Without a fully automated polling solution, … Continue reading

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Release 10.5.1: More campaign control in workflow

More campaign related features are added to the workflow in release 10.5.1. Campaign Events You can trigger workflow using the following campaign event: Campaign Start, Campaign Stopped, Campaign Finished. Campaign Actions You can use the following campaign actions: Add customer … Continue reading

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