Monthly Archives: November 2007

Voicent IVR Blog

All posts and articles related to IVR Studio are posted under IVR Blog

Posted in General, IVR Studio |

Difference between IVR and CRM products

Im little confused with IVR and CMR, I see thay they are different products, but they do almost the same, I imagine that its almos a same purpose software, split in two, why?, does CRM need the IVR? necesarally?, Is … Continue reading

Posted in CRM, General, IVR Studio |

Auto dialer call in to record message

We have Purchased a 4 line Broadcast by Phone system. I know that one option for recording a message during the creation of a broadcast is to record the message by phone. Once you select the record by phone option … Continue reading

Posted in Appointment Reminder, Auto Dialer |