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  • Archive for the 'Developer' Category

    Appointment reminder integration using import

    Tuesday, June 24th, 2008

    I was able to work out a file that successfully imports my appointments into your program. I have created my voice to text and have done trial calls that are working out. I am interested in knowing if I can set the system to call four days ahead of the appointment with a starting […]

    Autodialer automatic retry calls

    Thursday, June 19th, 2008

    We’re looking for a way to setup our calls so that we can send over a whole bunch of calls at once through the gateway. We’re running into trouble with “no answer” calls… they’re getting rescheduled by the gateway to be called 1 minute later, and for an infinite number of attempts, so that […]

    Appointment reminder response and speech recognition

    Thursday, June 12th, 2008

    We had it set up to accept either: “confirm”, or “replay”.
    <grammar>
    confirm | replay
    </grammar>
    It would take 3-4 times before it would properly understand “confirm”, if it did at all, and we’ve never been able to get it to understand “replay”. I tried “yes” and “no”, and it still took multiple tries for it to […]

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