On Premise Software Help Resource : Help TopicsRecord Initial Dialing Turning on Record Initial Dialing on Voicent Gateway can be very helpful for troubleshooting. Once it is turned on, Voicent Gateway records the audio on the phone line from the … Continue reading →

On Premise Software Help Resource : Help TopicsTelephone Recording The easiest way to record your audio message is by using the phone recording feature. To start, select Telephone recording under the Operation main menu. From the telephone recording window, enter … Continue reading →

On Premise Software Help Resource : Help TopicsOutbound Options These options are used for applications that use the gateway to make outbound calls Dialing Rules Dialing rules are applies to the phone number to be dialed. If nothing is set, … Continue reading →