Author Archives: Voicent Info

Alternate Phone Numbers

Posted on January 11, 2013 | By Voicent Info

Hello Voicent, does your software have the ability to specify multiple phone numbers for someone, and if the first number is not answered call the second number on file for them? Yes! One of our new features is the Alternate … Continue reading →

Posted in Agent Dialer, Auto Dialer, General |

SPA3102 VOIP Service Error: 503 Service Unavailable

Posted on January 10, 2013 | By Voicent Info

VOIP Service Error: 503 Service Unavailable for the SPA3102 can be a result of not allowing enough hang up time. To solve this problem from occuring you will need to modify a setting inside Voicent Gateway. Open “Voicent Gateway” and … Continue reading →

Posted in General |

MegaPath Issues

Posted on December 28, 2012 | By Voicent Info

hi, i have megapath and it works for a few minutes then stops working, why? MegaPath has a limit on how much Bandwidth you can use, if you exceed their bandwidth they will stop placing your calls, either lower your … Continue reading →

Posted in General |