Category Archives: General

General news and information

VOIP usage and multi-line support

Voicent product support VOIP and multiple phone line on one computer Continue reading

Posted in General, Installation, Product Usage, Voice Modem |

VOIP usage

Use Voicent auto dialer with VoIP such as vonage Continue reading

Posted in General, Installation |

Testing IVR with Speech Recognition

Question I was hoping I could make use of the voice recognition part of call confirmation while testing our IVR system. However, just having the system call my phone extension to test how well the system recognizes specific words has … Continue reading

Posted in Auto Dialer, Gateway, General |