Category Archives: General
international dialing rule
Question: Does the system work in German and other countries? Answer: Yes. Due to the natrual of the autodialer product, this software can work in any language. The recording message can be anything from human voice, music and other sounds. … Continue reading
Posted in FAQ, General, Product Usage
Phone line and voice modem
Question: We purchased your Voicent modem and installed it, but still can not get a dial tone or make it work. We have DSL (Broad Band connection). We have analog phone connections. I have not connected a phone line from … Continue reading
Posted in General, Installation, Voice Modem
Single User Predictve Dialer
Voicent AgentDialer is specifically designed for a single user. What it means is that it should not have two simultaneous live calls. So when the agent is talking to a customer on the line, the system should not try to … Continue reading
Posted in General