Category Archives: Auto Dialer
Autodialer NOT play message for live pickup
This is a very common question: How do I set the auto dialer to NOT leave the recorded message when someone picks up the phone? Answer: 1) Use the message designer to design different messages for human vs. answering machine. … Continue reading
Posted in Appointment Reminder, Auto Dialer, Developer, Product Usage
Testing IVR with Speech Recognition
Question I was hoping I could make use of the voice recognition part of call confirmation while testing our IVR system. However, just having the system call my phone extension to test how well the system recognizes specific words has … Continue reading
Posted in Auto Dialer, Gateway, General
Making Call Transfer Work for autodialer
Question: Everytime I try the call transfer feature, the line hangs-up before the call has been transfered. I have tried to add commas after the prefix , but to no avail. I have added as much as 8 commas. Please … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway