Category Archives: Auto Dialer

BroadcastByPhone Information

Autodialer call status

“Line disconnected” means the system detected that the phone line is disconnected (the other side hangup, modem drop call, etc) before message playing. “Line occupied” means the phone line the modem trying to call is in use. “Line busy” means … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |

automatic call back

Question: Does the software automaticaly call back if the person does not pick up the phone the first time around? Answer: It depends. If a message is left on voice mail or answering machine, the system will not call back. … Continue reading

Posted in Appointment Reminder, Auto Dialer, General |

BroadcastByPhone Multi-line Autodialer command line

Question: I was curious if I run the vcase.exe and have the 4 lines will the calls be distributed to different phone lines based on some kind of queue Answer: Both AutoReminder and Broadcastbyphone can be run from the command … Continue reading

Posted in Auto Dialer, Gateway |