Yearly Archives: 2005

Listening to Recorded Audio Files

Question: I use telephone recording for my message. When I click on the recorded wave file, I can see the Windows Media Player is launched and I can see the bar is moving, but I cannot hear anything. Answer: Please … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Product Usage, Voice Modem |

Telephone Recording and RAS

Problem: Voicent Gateway does not answer the call for telephone recording Possible cause: Other installed software products answer the call before Voicent Gateway does. These software include answering machine software, fax software, or remote access server software.

Posted in Auto Dialer, Gateway |

Gateway cannot find call record

Question: I am testing the Vocient Gateway. I got callreqHandler.jsp working and it dials the number. But when I post to callstatusHandler.jsp with the reqId, I get the following error: “ERROR: gateway cannot find call record: null” but I am … Continue reading

Posted in Developer, Gateway |