Monthly Archives: May 2006
Phone line and voice modem
Question: We purchased your Voicent modem and installed it, but still can not get a dial tone or make it work. We have DSL (Broad Band connection). We have analog phone connections. I have not connected a phone line from … Continue reading
Posted in General, Installation, Voice Modem
BroadcastByPhone Multi-line Autodialer command line
Question: I was curious if I run the vcase.exe and have the 4 lines will the calls be distributed to different phone lines based on some kind of queue Answer: Both AutoReminder and Broadcastbyphone can be run from the command … Continue reading
Posted in Auto Dialer, Gateway
Single User Predictve Dialer
Voicent AgentDialer is specifically designed for a single user. What it means is that it should not have two simultaneous live calls. So when the agent is talking to a customer on the line, the system should not try to … Continue reading
Posted in General