Monthly Archives: July 2006

Doing a clean re-install

Sometimes your Voicent installation might be corrupted. It might be caused by changing of the Java Virturl Machine software (installing other software program), or some data file corruption due to disk failure. In these situations, it is not enough just … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support, Technical Terms |

VXML audio file path

Question: The gateway is not playing the audio message. audio src=”C:\Labs\VoiceOverPhone\welcome.wav”/ Answer: Prefix it with “file://”

Posted in Developer, Gateway |

VoiceXML Outbound Application Tutorial Available

Great News for developers. We have added a new Voicent Gateway tutorial focusing on outbound applications. You can access it at: The topics include: Schedule an outbound call Outbound call control flow Play different messages for live human pickup … Continue reading

Posted in Gateway, General, News |