Question:
Everytime I try the call transfer feature, the line hangs-up before the call has been transfered. I have tried to add commas after the prefix , but to no avail. I have added as much as 8 commas. Please advise. Thanks so much.
Answer:
Here are suggestions for setting up call transfer:
1). Connect a regular […]

I have some information on using BroadcastByPhone that I thought might be helpful to other customers.
Our company bought BroadcastByPhone to test our IVR lines. The problem we were having was that we needed to do several tests an hour and BroadcastByPhone only allows us to schedule each broadcast once a day. I found […]

Question:
I set up a broacast sheduale from 9am to 8pm daily. Everyday it starts from the
begining of the list instead of continuing. How can I make it continue from the last name from the day before?
Answer:
If you have scheduled the calls as recurring broadcast, then it will always starts from the beginning of the list […]