Monthly Archives: December 2006
Voicent software upgrade policy
Question: I was also under the impression that when I purchase my system that I received free updates. Please clarify if I actually have to purchase another license Answer: The upgrade of minor releases are free, and upgrade of major … Continue reading
Advantages of Enterprise Edition vs Professional Edition
Question: We had a rather significant issue with our IVR system yesterday. I am pleased to report that our automated IVR tests using Broadcast by Phone were very helpful in discovering and diagnosing the problem. I have been getting many … Continue reading
Modem audio streams
To check whether your voice modem driver is correctly installed, you can check the modem voice streams are correctly recognized by Windows. If either one is not installed correctly, Voicent program might failed to start, or failed to play audi … Continue reading