Yearly Archives: 2006

VoiceXML Outbound Application Tutorial Available

Great News for developers. We have added a new Voicent Gateway tutorial focusing on outbound applications. You can access it at: http://www.voicent.com/devnet/tutorial2 The topics include: Schedule an outbound call Outbound call control flow Play different messages for live human pickup … Continue reading

Posted in Gateway, General, News |

Autodialer: My phone does not ring

Question: I have tried to make several calls to my home phone and cell phone with this product and am using your voice modem and have not heard the phone ring once. Yet the status of the call says: call … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Voice Modem |

Pridictive Dialer Usage

Problem: Predictive Dialer starts to dial the next number before I have finished on a call Answer: This should not happen if you are using release 5 or later. For older releases. When the predictive dialer alert you for a … Continue reading

Posted in Agent Dialer, Product Usage |