Yearly Archives: 2007

Error in starting Voicent Gateway

Hello. I am interested in purchasing a 4 to 8 line version of your broadcast by phone software. However I have not been able to get the demo to actually work. The voicent gateway gives the message that the “service … Continue reading

Posted in Developer, Gateway, Installation |

Debug autoreminder custom app crashes

We are running Voicent Auto-reminder and populating appointments from a custom application written in dot net. The Voicent app keeps locking-up and we can’t figure out why. We have reloaded Voicent a few times and this doesn’t help. The server … Continue reading

Posted in Developer |

Predictive dialer initial delay

I am having an issue with how long it takes for me to get on the phone with the customer after they say hello….I have tested it and after they say hello it takes about a second for the button … Continue reading

Posted in Agent Dialer |