Monthly Archives: October 2010

Add more line to auto dialer

I purchased a license for an additional line today. I changed my sip account to two lines, but it is still only calling one number at a time. What am I doing wrong? Please open Voicent Gateway > setup > … Continue reading

Posted in Auto Dialer |

Dialer for CRM and Order System

Do you have dialers which we can intergrate in our php developed CRM system and order process system ? Yes, both Voicent Broadcast By Phone (auto dialer) and Voicent Agent Dialer (predictive dialer) have command line interface you can use … Continue reading

Posted in Developer |

Use g729 for auto dialer

Can the Gateway support the g729 protocol. I understand this protocol uses a lot less bandwidth per call No. There are two main reasons, one technical and the other financial. G729 is a codec with more compression. Though it saves … Continue reading

Posted in Auto Dialer |