Monthly Archives: October 2011

Setup Appointment Reminder by Text

Starting from release 8.1.2, you should be able to setup AutoReminder for appointment reminder by text. To activate this feature, open Voicent AutoReminder software, select Appointment > Customize Appointment… from the program main menu; select Text Reminder tab; select “Use … Continue reading

Posted in Appointment Reminder |

Set VXML block element timeout

I would like to set call timeout for the calls made through Voicent Outbound API. Because some of our customers placing the calls on hold for 5 to 10 minutes, affecting next calls. I can able to set timeout using … Continue reading

Posted in Developer |