Automated Call, Automated Phone Calls

Automated calls are made from an auto dialer system. The auto dialer system can be a specific hardware equipment or just your computer. To turn your computer into an autodialer system, a voice modem is needed to play your audio messages over the telephone line. The automated calls also can be setup such that they can be transferred to live agents.

Automated telephone calls are used widely in political campaigns, sales and marketing communications, lead generations, service reminders, and event notifications.

Posted in General, Technical Terms |

number of calls can be made in a month

Question:

I need to know more details such as how many calls your products are capable of making each month.

Answer:

It depends on how long your mesage is going to be and how many hours in a day, and number of days you want to call in a month.

For example, for a 30 second message, you can make 1 call per minute, 60 call per hour, 600 calls for a 10-hour day, and 3000 calls in a 5-day week. For a month, you can make about 12000~13000 calls a month with single phone line. If you use 2 phone line, the call volume doubles, that’s 24000~26000 call per month. And so on.

Posted in Auto Dialer, FAQ, General |

Gateway start failed due to time out

If you see the message: “Thelephone Engine failes to start due to time out”, one possible cause might be the locale settings for your Windows operating system. Voicent Gateway currently only support the English version of Microsoft Windows.

Posted in Gateway, Installation |