On Premise Software Help Resource : Help TopicsDetection Options When a phone call is answered, the system needs to play the message a) immediately for live human pickup, and b) until a beep sound is detected for answering machine or … Continue reading →

On Premise Software Help Resource : Help TopicsControl Options These options are used for remote access (Enterprise Edition). Remote connect password: password used when remote application, such as BroadcastByPhone, to connect and use the gateway. Schedule Preference Area code preferences … Continue reading →

On Premise Software Help Resource : Help TopicsCall Transfer Options With Voicent BroadcastByPhone Professional Edition or Enterprise Edition, you can set up call transfer. The system supports two call transfer mode: (1) Call transfer based on services on the telephone … Continue reading →