Author Archives: Voicent Info
Single Call list with transfers
I am looking at expanding my outbound calling business and wanted to know if there is a way to submit a single call list for all my customers and programmatically select which wav file to play based on a customer … Continue reading
Posted in General
Tagged Auto Dialer, broadcastbyphone, Call Center Manager, IVR Studio
SPA3102 – 410 Gone SIP Message
When we were doing a setup for two SPA3102s in parallel mode, we ran into a weird problem. One would make a call while the other one would report ’410 Gone’, which we have never seen before. After our troubleshooting … Continue reading
Posted in General
Changing the name used in AutoReminder
Hi Voicent, we are using your software to remind our customers of their appointments and it works great, however the name that is used when the system says “your appointment with” is the companies name, not the doctors name. How … Continue reading
Posted in General