Category Archives: General
Autodialer dial phone extension
Question: How do I have Voicent dial extensions? Answer: There is really no fail-safe way of dialing extensions using an automatic system like Voicent. But you can generally try to do the following: You can append the phone extension after … Continue reading
Agent Dialer Benefit
Question: Why do I need Agent Dialer semi-automatic mode when I can just dial the number myself? Answer: Most of our customers want a very simple and affordable solution that: 1). automatically dials the phone number from a call list … Continue reading
Natural Text-to-Speech Engine
Starting from release 4.1.1, a natural Text-to-Speech engine, with both male and female voice, is fully integrated with Voicent Gateway. Now you can have a much human-like speech synthesizer for your dynamic text, such as the name field in AutoReminder … Continue reading