Category Archives: General

General news and information

Predictive Dialer

General News: AgentDialer Release 4.1.1 supports predictive dialing mode. To use it, simply select the Predictive Dialing Mode from the program main menu, and press F5 to start. You can select a pre-recorded message for answering machine. If you do … Continue reading

Posted in Agent Dialer, General, News |

Setting up call transfer with Verizon 3-way calling

I love your software. I seem to have a major problem though. I have set it up to transfer the “press one” to be transfered to a voice mail (that I have an actual number for) When I press one, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem |

Automated Call, Automated Phone Calls

Automated calls are made from an auto dialer system. The auto dialer system can be a specific hardware equipment or just your computer. To turn your computer into an autodialer system, a voice modem is needed to play your audio … Continue reading

Posted in General, Technical Terms |