Category Archives: General

General news and information

Computer does not recognize new voice modem

If your computer does not recognize your voice modem, please check the following: 1. Your modem card is firmly plugged into the PCI slot 2. Try a different PCI slot 3. From Windows Control Panel, select Add New Hardware, then … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem |

Repeat broadcast message

Question: If a call is answered can the recorded message itself be repeated? Answer: Yes. You can do the following: 1). Simply repeat your message in the audio recording 2). (Professional Edition). At end of the message, design a confirmation … Continue reading

Posted in Auto Dialer, General, Product Usage |

Agent Dialer usage

Question: I am interested in your AgentDialer product. I want to use it to make outbound sales calls. When an answering machine answers, I would like to play a prerecorded voice message requesting a call back. If a human answers, … Continue reading

Posted in Agent Dialer, General |