Category Archives: Auto Dialer

BroadcastByPhone Information

Auto dialer: HOW DO I KNOW THE MESSAGE IS LEFT ON THE ANSWERING MACHINE

From previous postings, we know that there is no 100% accuracy in detecting answering machine vs live human pickup. With answering machine, there will be no touch tone confirmation. Since with answering machine, the system does get more time to … Continue reading

Posted in Appointment Reminder, Auto Dialer |

Automatic dialer: MAKE SURE MESSAGE IS RECEIVED

As you can tell from previous postings, there is no guarantee that your message will be delivered to the right person. The only way to do this is to have a confirmation back from the person receiving the call. A … Continue reading

Posted in Appointment Reminder, Auto Dialer |

Auto dialer detection (Part II): live human pickup vs answering machine

Continue from Part I of this article… Special Situation Handling The previous post shows that to achieve 100% accuracy is not possible using today’s technology. Voicent has spent a great amount of our R&D time on developing a better algorithm. … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, General |