Category Archives: Auto Dialer

BroadcastByPhone Information

Auto dialer detection accuracy: live human pickup vs answering machine

When an outbound call is made, Voicent auto dialer software has to detect whether the call is answered by a live human or an answering machine (or voicemail). This process is called ‘call progress detection’ and it is based on … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation |

Automatic dialer failed for scheduled broadcast

I got an error message “No gateway is specified for auto connect”. I cannot start broadcast and scheduled broadcast does not work Please select Broadcast > Broadcast Hosts… from the main menu, thenmake sure for localhost, the connection type is … Continue reading

Posted in Auto Dialer |

Limit automatic phone call total retry times

is there any way to limit the number of callbacks this program makes? Yes. If you are using Auto Reminder, the appointment reminder program, please select Appointment > Customize Appointment… from the program main menu, then set Retry time. If … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway |