Category Archives: Auto Dialer
Troubleshooting Tool: Record Initial Dialing
Turning on “Record Initial Dialing” on Voicent Gateway can be very helpful for troubleshooting. Once it is turned on, Voicent Gateway records the audio on the phone line from the time it dials, till the time it starts to play … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem
auto dialer legality voice broadcast
Question: Is it legal to send voice recordings or does it have to be a live person making the calls? Answer: Depends on which state you are making the call. Each state has different law on auto dialer. Check with … Continue reading
Posted in Auto Dialer, General
Listening to Recorded Audio Files
Question: I use telephone recording for my message. When I click on the recorded wave file, I can see the Windows Media Player is launched and I can see the bar is moving, but I cannot hear anything. Answer: Please … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Product Usage, Voice Modem