Category Archives: Auto Dialer
Telephone Recording and RAS
Problem: Voicent Gateway does not answer the call for telephone recording Possible cause: Other installed software products answer the call before Voicent Gateway does. These software include answering machine software, fax software, or remote access server software.
No license after upgrade
Question: I installed the update and now it does not recgonize that we have a license. Answer: If it is a major upgrade release and you have the previous release, you will need a new license. The major release is … Continue reading
Sort and clean your telephone call list
Starting from release 3.2.1, BroadcastByPhone can sort and clean your telephone call list by name, phone number, or status. This feature is useful in multiple ways. For example, if you want to call everyone on your call list that your … Continue reading