Category Archives: Support

Voicent Technical Support

Reminder calls for late rent payment

My company manages about twenty apartment buildings and we need to call tenants about their late rent payments. This is really an unpleasant job and but must be done. I heard from a former coworker about using your auto dialer … Continue reading

Posted in Auto Dialer |

Email setup for the free Yahoo mail

You can set up Voicent to use your free yahoo email account. Based on Yahoo help online, the following are the POP and SMTP server info: Incoming Mail (POP) Server Server – Port – 995 Requires SSL – Yes … Continue reading

Posted in BroadcastByEmail |

Convert mp3 to telephony wav format

The global phone network standardizes on the telephony format (PCM 8 Khz 16 bit, mono). Thus all audio files must be converted to the telephony format in order to be played over the phone. If you have control over the … Continue reading

Posted in Auto Dialer, FAQ |