Category Archives: Support

Voicent Technical Support

Notification calls for delinquent utility accounts

Managing delinquent accounts is normally a huge headache for public utility companies. Not only there are legal requirements for disconnecting services and collecting bills, many man hours are spent to notify customers with past due bills. This includes sending emails, … Continue reading

Posted in Auto Dialer, General |

Reminder calls for late rent payment

My company manages about twenty apartment buildings and we need to call tenants about their late rent payments. This is really an unpleasant job and but must be done. I heard from a former coworker about using your auto dialer … Continue reading

Posted in Auto Dialer |

Email setup for the free Yahoo mail

You can set up Voicent to use your free yahoo email account. Based on Yahoo help online, the following are the POP and SMTP server info: Incoming Mail (POP) Server Server – Port – 995 Requires SSL – Yes … Continue reading

Posted in BroadcastByEmail |