Category Archives: Technical Terms
BroadcastByPhone SPA3102 Dial Plan
Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Support, Technical Terms, Voice Modem
Tagged broadcastbyphone, Dial Plan, SPA3102
Phone Line system
Voicent produce uses analog phone line Continue reading
Posted in General, Product Usage, Technical Terms
Doing a clean re-install
Sometimes your Voicent installation might be corrupted. It might be caused by changing of the Java Virturl Machine software (installing other software program), or some data file corruption due to disk failure. In these situations, it is not enough just … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support, Technical Terms