Category Archives: Text-to-Speech

Voicent IVR usage

Well we ran for quite a while following a complete failure with the BUSY HERE messages and the system’s refusal to answer calls as noted below in July. The same thing has just happened again earlier this week. I have … Continue reading

Posted in Auto Dialer, Developer, Gateway, General, IVR Studio, Technical Terms, Text-to-Speech, VOIP | Tagged ,

Direct Database Campaign Requirements

I found the ‘Direct Database Campaign’ option from the Voicent Gateway, and had some questions regarding the values used in it, what jar file to use, etc. Please provide me more information on the direct database campaign option. The direct … Continue reading

Posted in Auto Dialer, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Support, Technical Terms, Text-to-Speech, VOIP |

Setting up Voicent with Asterisk/FreePBX

hello voicent, I have an asterisk box with freepbx. Inside the asterisk/freepbx I can create an extension and my password. How do I plug those in as I do not see asterisk/freepbx under the phone call setup wizard, please help, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP | Tagged , ,