Category Archives: VOIP

Use Vonage Softphone

I have a Voicent 4 line BBP system and I am going to use Vonage as the telephone service provider. Vonage tells me I must use their softphone service to make calls from my computer. Is this true? Do I … Continue reading

Posted in Installation, VOIP |

Will Voicent software work with my VOIP service or system

This is a very common question and there is an easy way to find out. 1. Check whether your service or system (like PBX) allows you to use a soft phone to make and receive calls. If not, then it … Continue reading

Posted in Installation, VOIP |

Check appointment reminder call status

We have successfully deployed your Auto-Reminder system and, initially, we are pleased with its performance. We can see in Skype that the calls are being made, by when we look at the “Call Report” (under view) – there is nothing … Continue reading

Posted in Appointment Reminder, Skype, VOIP |