Yearly Archives: 2006

Design Confirmation Items

Question: When I edit a message in the Message Designer, the “Need confirmation or response” option is greyed out, to where I cannot select it. Answer: You have to select “Play different messages for answering machine and human pickup”, and … Continue reading

Posted in Appointment Reminder, Auto Dialer, Product Usage |

Failed to initialize TAPI

TAPI is Windows’s interface for telephony applications. Voicent Gateway could not function if this interface is not initialized correctly. If you experience this problem, please check: 1. TAPI interface is installed correctly From Windows’s control panel, click Phone and Modem … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Natural Text-to-Speech Engine

Starting from release 4.1.1, a natural Text-to-Speech engine, with both male and female voice, is fully integrated with Voicent Gateway. Now you can have a much human-like speech synthesizer for your dynamic text, such as the name field in AutoReminder … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, General, News |