Yearly Archives: 2008
Call transfer with Magic Jack, Vonage, and Skype
HAVE THE 4 line enterprise edition of Broadcast. Here’s what I cannot figure out. I got a Skype number as your manual suggests. HOWEVER, how do I get the incoming calls (when the customer hits 1 to talk to some … Continue reading
Posted in Auto Dialer, Skype, Voice Modem
Keep Skype from popping up
skype pops up everytime a new call is made. Is there a way to keep skype from popping up? Voicent programs, such as Broadcast by Phone Autodialer and Predictive Dialer, invoke Skype through Skype API. However, there is no option … Continue reading
Posted in Agent Dialer, Auto Dialer, Skype
Setup autodialer opt out feature
With Voicent Broadcast by Phone autodialer, setting up opt out is really easy. Here are the steps: 1. Open Message Designer and proceed to add a new message or edit an old message 2. Select “Live Pickup” for the message … Continue reading
Posted in Auto Dialer