Yearly Archives: 2008

Improvement in Autodialer Do Not Call scrubbing

The speed of Do Not Call list scrubbing is dramatically improved in release 6.2.2. For example, to scrub 10,000 phone numbers against one area code DNC file, the previous time required is a few hours. With the improved version, the … Continue reading

Posted in Agent Dialer, Auto Dialer |

Example of running multiple Skype instances under Vista

Windows Vista is more restrictive and so is Skype software. It is more tedious to run it under Windows Vista, but you should still be able to run multiple instances of Skype. The example here assumes you want to run … Continue reading

Posted in Agent Dialer, Auto Dialer, Gateway, Installation, Skype |

Check your firewall program

Windows XP and later operating systems provide a built-in firewall. Please make sure accessing Voicent Gateway is enabled. From Windows Control Panel, you can access Windows firewall, click on the Advanced tab, then choose Local Area Connection, click on the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |