Monthly Archives: December 2009
Detection problem when using Skype
For general discussions of call progress detection, please see the KB article: Autodialer detection of answering machine and human pickup. When Skype is used and on some computers, the detection may not work that well. The technical explanation of this … Continue reading
Appointment reminder call detection settings
With regards to it interpreting ‘pick ups’ from people vs answering machines we note that sometimes even when it is a human answering, the call recording seems to start ‘early’, such that when a person answers, they are only hearing … Continue reading
Appointment reminder call integration
exploring appt reminder for large office to make reminder calls from MS exchange/outlook calendar appointements. Looking for product that our systems persons could tighly integrate with calendars. The easiest way to integrate with Voicent AutoReminder is through its web (HTTP) … Continue reading