automatic calls triggered by a script
Hello, I need a software for making automatic calls triggered by a script generated on an internet server, whenever a user completes an action (and obiously provides his phone number). I’m planning to manage several parallel calls
It should be straightforward to trigger a phone call. You can use the Simple Call Interface to start a call from your script. For example, if you want to send a call telling a customer that you have received his order, you can do the following:
call_text("650-123-4567", "We have received your order. Thank you", 1)
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Thank you so much. So what product should I buy?
At the minimum, you need Voicent Gateway outbound, which should allow you to use the simple call interface. If you would like to have more control over your call application, such as connecting to a database or connecting to an email server, you could consider getting Voicent IVR Studio. In addition, it is much easier to create an interactive phone application by using IVR Studio’s GUI environment.
The number of phone lines are determined by how many simultaneous calls you want to have. This is independent of the application you are going to develop.