Using Voicent software to automatically test a phone system
my phone system will randomly go down and the phone service provider is claiming it is a problem on my end, does voicent offer any software that can automatically test our phone numbers?
Yes, BroadcastByPhone software can be used to make automated outbound telephone calls. These outbound calls can be directed to any automated phone system and with a proper design can be used to test.
If your phone system has the same audio message introduction, then using our system with speech recognition will allow you to detect a sentence and determine if it is still working. Others have designed our system to automatically press a certain number of keys which will allow you to confirm the system is still online.
In the event that your system does go down, our outbound system can be used to automatically send a text message or email in the event of system failure.