Beta Release 4.0.1
Okay, it’s here. In this release, call transfer functionality is added to all Professional edition products. When a person receives a call from AutoReminder or Broadcast, he or she can press a key for talking to a live human. You can either set call transfer using your phone company’s call transfer service or 3-way conference call, or use the same line with computer alert.
A new product, AgentDialer, is added to the product offering. It is a semi-automatic dialer to help telemarketing agents to increase their productivity. It can quickly dial phone numbers with the press of a key, play a pre-recorded message to answering machines, record phone conversations, and transfer call to another agent.
4.0 beta license is available and can be upgraded for free to the Release 4 production release.