In most cases, it is really easy to submit log files to Voicent. All you need to do is select from any Voicent program main menu > Help > Report Problems. From the Submit log window, enter your email address so we can reply your question, and enter a brief description of the problem, then clickthe submit button. The log files will be attached automatically.

In some cases, such as during installation or the menu item is disabled, you can send email to support with the log files attached. The log files are under the folder:

C:\Program Files\Voicent\gateway\logs

This entry was posted on Monday, April 27th, 2009 at 5:49 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.