Voicent Command Line for Dummies

I was wondering how to use Voicent’s command line interface. I am new to this and dont know much about DOS.

To use Voicent from the command line:

• First open the command prompt. To do this, type: cmd.exe into the Start Menu search bar.
• To go to the voicent folder Type: cd C:\Program Files\Voicent and press enter. 64 bit machines will use Program Files(x86)
• Type: dir to view the contents of the folder.
• Choose the product you wish to use and change directory to that folder. ex: cd AgentDialer
• Go into the bin folder by typing: cd bin
• Type: dir to view this folder.
• Type the desired exe name. ex: adialer.exe
• Agent Dialer will open.

There are optional flags that may be used while opening a file. Some common flags are:

• -pd    run predictive dialing
• -dial    run semi automatic dialing
• -statusurl    post to this url after a call is finished.
• -statusexe    launch a program or script after a call is finished
• -caller    caller identifier. Used with statusurl callback
• -phoneno    phone number to call
• -name    name to call
• -startfromrow    broadcast start from row, default is 0, used with -startnow
• -maxlines    use maximum number of lines for the broadcast
• -import    import a CSV file
• -export    export to a CSV file
• -cleanstatus    confirmation and status columns are cleaned before broadcast
• -noexit    keep program up after broadcast

• Here are some different command lines and what they do: (be sure to replace any bold information with your own)

  To open an existing aoc in agent dialer try:
  adialer.exe "C:\Users\YourUserName\Documents\YourCampaign.aoc"

  To import an existing .csv file try:
  adialer.exe -import "C:\Users\YourUserName\Documents\YourData.csv"

  If your data has more than the standard three columns, you will need to save a blank .aoc file with the columns pre setup in the order that you need them. Then try:
  adialer.exe -import "C:\Users\YourUserName\Documents\YourData.csv" "C:\Users\YourUserName\Documents\YourCampaign.aoc"

Note that these are default locations. aoc, voc, csv files may be stored anywhere the user desires.