HTML and Link

hello how are you , I bought broadcastbyemail , I have a question ? if I go to: broadcast > message > edit, what does it mean 1.- plain text file 2.-html file 3.- html base

Well, an html file is a file that has certain markings for the file structure. For example, to show some text as bold, you can describe it as:

<b>some text</b>

To learn more about HTML and the meaning of html base, please google it and you should find plenty of info online. A plain text file is thus a text file without these markings.

in the notepad suppose I want to put a text and within the text I put email (it will show the link) a phone number (it will show a link) , and how about if I want to put a text with a link to unsubscribe. so when people see the message , they would have the key to unsubscribe or remove from my list?

Most email client software automatically change email and web site to a link, so you can click on it. To show an unsubscribe link, you need to type in the link like “http://…” and let the email client software to show the link, or you can create it in HTML file and use the <a href=”…”> to specify the link and text.

Posted in BroadcastByEmail |

Add more SIP lines

We just upgraded our gateway enterprise from 4 stations to 8 stations. We are using 8 lines, but it says LINES = 8, SIP = 4 How do I get SIP to equal 8 so 8 lines dial?

The number of SIP lines to start is controlled by the SIP account configuration, which can be accessed from Gateway > Setup > Options & SIP tab. Click on the SIP account, choose Edit, then set the “use this account for x lines”.

Please note that your VOIP account must support at least 8 channels in order to use 8 lines. If you use call transfer to regular phone numbers for your dialing operation, you must add 1 channel for each of the transferred calls. So in theory, you may use up to 16 channels for a 8 line system.

Posted in Auto Dialer, VOIP |

Daily automated call

I have a client that would like to have daily automated phone calls to shops listed on his web site. His thought is to have an automated call telling the shop how many times their link was clicked on. Is this possible with your software? Please advise.

Yes. The software you want to use is Broadcast By Phone auto dialer.

The first step to try is to set up the automated calls manually. Add a column to the call list spreadsheet and name it something like ‘clickthroughs’; use the built-in Message Designer to create a message to inform the ‘clickthrough’ rate for each customer. To do it manually daily, get the clickthrough data from the web site, update the clickthrough column in the spreadsheet, and start broadcasting. For more details about using Broadcast By Phone, please select Help > Product Walkthrough… from the program main menu.

Obviously manual operation is not ideal. You can use the Broadcast By Phone auto dialer command line to automated the process. Basically you need to write a simple script to get the daily clickthrough data from the web site, and creates an import file for the call list spreadsheet, and launch the autodialer program. The command line options are specified in the program Help file.

Posted in Auto Dialer |